Advisor, service designer, strategist, entrepreneur with 20 years of experience. Focused on projects related mainly to innovation, design, service management (a.o. the methodology of Human-Centred Design, Open Innovation and Value Co-creation), both for private and public sector. One of the pioneers of Service Design in Poland. The co-founder of Service Design Polska – service innovation think-tank, the founder of Very Human Services – design & research consultancy.
Trainer and lecturer for Universities of Technology, Warsaw; University of Social Sciences and Humanities/School of Form, Poznań, trainer of the ICAN Institute.
Mentor at SAR Innovation Startup Programme, Trainer for the Innovation & Design Management Programme and EU Business Transfer Programme for Family Businesses. Member of the Operational Team for the Intelligent Specialization Strategy of Wielkopolska Region.
His clients were a.o.: BMW AG, Hueppe GmbH, EWE AG, E.ON AG, ista, Vestas Wind Systems A/S, Sitech, European Investment Bank, European Defense Agency, Regional Development Agency of Małopolska, Polish Ministries of: Infrastructure, Internal Affairs, Foreign Affairs, the City of Poznań, the City of Kraków, the City of Katowice, the City of Wrocław, Polish Touristic Organisation. Full list: clients.
Founding partner at Very Human Services – human-centred design consultancy
Founding partner at Service Design Polska – service design think-tank / Business Advisor (projects focusing on business strategies, service design, innovation and branding. / Co-founder of KL Energy – functional food design company.
PwC Marketing and Advisory Practice, advising ao. EIB on implementing JESSICA funds in Europe, Polish cities on a bid for hosting UEFA EURO 2012, Polish Ministry of Foreign Affairs on preparing Polish EU 2011 Presidency, several Polish regions and cities, Polish and foreign companies including foreign investors (with special emphasis on businesses from German-speaking countries) in their investment location + development process in Poland.
Interdisciplinary projects in the field of government relations, communications and brand management.
Supporting investors in investment location processes.
Developed relations between Clients and decision centres.